Gaya APA

Robinette, Scott, Brand, Claire, Lenz, Vicki. (2001). Emotion Marketing : the hallmark way of winning customers for life . New York: McGraw Hill.

Gaya Chicago

Robinette, Scott, Brand, Claire, Lenz, Vicki. Emotion Marketing : the hallmark way of winning customers for life. New York: McGraw Hill, 2001. Buku Tercetak.

Gaya MLA

Robinette, Scott, Brand, Claire, Lenz, Vicki. Emotion Marketing : the hallmark way of winning customers for life. New York: McGraw Hill, 2001. Buku Tercetak.

Gaya Turabian

Robinette, Scott, Brand, Claire, Lenz, Vicki. Emotion Marketing : the hallmark way of winning customers for life. New York: McGraw Hill, 2001. Buku Tercetak.