Gaya APA
Fitzsimmons, James A.. ().
Service Model Software to accompany service management .
New York:
McGraw Hill.
Gaya Chicago
Fitzsimmons, James A..
Service Model Software to accompany service management.
New York:
McGraw Hill,
.
Casette Disk.
Gaya MLA
Fitzsimmons, James A..
Service Model Software to accompany service management.
New York:
McGraw Hill,
.
Casette Disk.
Gaya Turabian
Fitzsimmons, James A..
Service Model Software to accompany service management.
New York:
McGraw Hill,
.
Casette Disk.