Gaya APA

Meehan, Tim. (2003). Customer service : building succesful skills for the twenty-first century . Indianapolis: Wiley publishing.

Gaya Chicago

Meehan, Tim. Customer service : building succesful skills for the twenty-first century. Indianapolis: Wiley publishing, 2003. Buku Tercetak.

Gaya MLA

Meehan, Tim. Customer service : building succesful skills for the twenty-first century. Indianapolis: Wiley publishing, 2003. Buku Tercetak.

Gaya Turabian

Meehan, Tim. Customer service : building succesful skills for the twenty-first century. Indianapolis: Wiley publishing, 2003. Buku Tercetak.